Don’t Think New... Think AYOO
How It All Began
We have been in the IT industry since 2008, initially operating in the Middle East. In 2016, we expanded into the UK and EU markets with the opening of our UK facility. By 2018, we established a state-of-the-art factory in the UAE dedicated to remanufacturing laptops.
Driven by market demands and environmental challenges, we recognised the importance of transitioning to remanufacturing to help reduce e-waste and meet sustainability goals. Many businesses were facing budget constraints and working towards net-zero targets and we aimed to lead the shift toward remanufacturing as a sustainable solution.
With a dedicated team of 40 professionals in our factory, we have been growing steadily year by year, now supplying around 5,000 laptops each month to a variety of different industries. We are confident in the quality of our products, offering a standard 3-year warranty to provide our customers with peace of mind—delivering the reliability and performance of a new laptop without compromising on quality.
Taking Refurbishment to the Next Level
After years of selling graded and refurbished hardware, we recognised the need to elevate our offerings. This led us to explore remanufactured laptops as a superior, cost-effective alternative to purchasing new devices. We began remanufacturing laptops and desktops, working closely with our partners and relying on their feedback to continuously refine and improve our processes.
Each year, we have moved closer to perfection. Today, we confidently provide products that are cosmetically and performance-wise equivalent to new. By closely monitoring our Return Merchandise Authorisation (RMA) rate, we have been able to enhance both our production efficiency and quality management systems.
After years of refining our remanufacturing processes, we are proud to report an RMA rate of just 1-3%. This achievement is a testament to the dedication of our skilled team and the valuable feedback from our trusted partners. As a result, we are now offering remanufactured laptops that look and perform like new.
Our Team
At Ayoo, we are passionate about the products we sell. Our team is continually growing and every member shares the same goals and commitment to ensuring we meet market demands while staying ahead of industry innovations.
We prioritise staying up-to-date with the latest systems and procedures, which is why we provide ongoing training to our staff. This commitment to development ensures that our team is equipped with the knowledge and skills needed to maintain our high standards and deliver exceptional quality in everything we do.
Mission Statement
Our mission is to provide sustainable, high-performance remanufactured laptops that reduce e-waste and conserve resources. We are committed to delivering quality products while empowering businesses and consumers to make eco-friendly technology choices
"As the Managing Director of AYOO SERVICES LTD, I am committed to driving sustainable practices within the IT industry. Our goal is not just to provide top-quality remanufactured technology but to lead the charge toward a greener future. We are dedicated to helping our customers and partners achieve net zero by 2030, ensuring that every step we take together is a step towards a more sustainable world."
— Abdalla Maarouf, Managing Director